Strategic Visioning & Evaluation

Chartis brings an unparalleled depth of expertise and experience to clients, including:
- Digital health/customer relationship management
- Intelligent automation
- Patient financial experience/estimates planning and implementation
- Insourcing/outsourcing needs and staffing analysis across revenue cycle
Related Insights
New Price Transparency Data Reveals Tremendous Variation in Rates by County
Research on main drivers of price variation among private insurers could be used to help inform state policies and potentially create a more level field in healthcare.

From Foundational to Optimized: How a Large AMC Implemented Epic and Improved Revenue Cycle Efficiency and Costs
After implementing Epic as its enterprise electronic health record, leadership of an academic medical center saw an opportunity to evaluate and enhance the organization's operational structure.

AI Roundtable: Streamlining Processes for Better Workforce Productivity and Experience
As organizations tackle financial and workforce priorities, carefully adopted AI can help transform the employee experience and productivity, allowing staff to focus on more meaningful work.
Our Capabilities
Meet Our Strategic Visioning & Evaluation Leaders

Chirag Bhargava
Chirag Bhargava is a Director and Co-Leader in the Chartis Revenue Cycle Transformation practice. He has more than 20 years of experience in revenue cycle management, technology implementations including Epic, leading healthcare transformations, and has worked with several revenue cycle leaders across the nation.

Phil DeSantis
Phil DeSantis is a Director and Co-Leader in the Revenue Cycle Transformation practice at Chartis focused on healthcare technology in the revenue cycle. His nearly fifteen years have primarily focused on implementation and optimization of revenue cycle technology and building strong processes between business and IT teams.

James Green
James Green is a Director in the Chartis Revenue Cycle Transformation practice. James brings over 25 years of experience helping organizations improve overall revenue cycle performance, enhance the patient financial experience, reduce cost to collect, and evolve revenue cycle strategy.

Prashant Karamchandani
Prashant Karamchandani (PK) is a Director and Co-Leader in the Revenue Cycle Transformation practice. He brings more than 19 years of experience in revenue cycle, strategic planning, business intelligence, technology, and healthcare consulting.

Kevin Ormand
Kevin Ormand is a Director and Co-Leader of the Chartis Revenue Cycle Transformation practice at Chartis. He brings over 25 years of experience in strategy development, operations management, revenue cycle technology implementation, technology integration with revenue cycle business processes, and enterprise revenue cycle performance improvement.

Rosa Bowling
Rosa Bowling is a Principal with Chartis in the Chartis Revenue Cycle Transformation practice. Rosa brings over 35 years of experience in healthcare management, revenue cycle operations, and patient financial services in academic, acute care, critical access, and clinic environments.

Maura Conway
Maura Conway is a Principal in the Chartis Revenue Cycle Transformation practice. Maura brings 15 years of experience in patient access re-design and financial clearance center implementation, denials management, accounts receivable (AR) strategy and business office/central business office (CBO) re-design, and EMR optimization.

LaTonya O'Neal
LaTonya O’Neal is a Principal in the Chartis Revenue Cycle Transformation practice. LaTonya is an accomplished revenue cycle leader with more than 30 years of healthcare experience in the areas of Patient Access, Health Information Management, Coding, Clinical Documentation Integrity, and Patient Financial Services.

John Stecker
John Stecker is a Vice President of Sales and Account Management in the Chartis Revenue Cycle Transformation practice. He has more than 11 years of experience in revenue cycle, Epic, and healthcare transformation-based consulting.















