High Reliability Care

Achieving reliable, resilient, and sustainable systems of care

Delivering consistent excellence in clinical quality, safety, and patient experience is at the heart of healthcare missions. However, achieving high reliability care remains elusive for many organizations due to its complexity. Only Chartis offers the clinical, operational, and change capabilities needed to quickly elevate care quality and equity and sustain a culture of safety and continuous improvement.

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High Reliability Care
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Growing complexity requires greater consistency

Between capacity issues, staff shortages, burnout, and growing consumer expectations and transparency, delivering consistent, high-quality, equitable care has never been more complex.

Reducing unnecessary variation in how care is delivered is essential to addressing these challenges, elevating the patient experience, and eliminating disparities. Through our thoughtful and comprehensive approach to high reliability, Chartis helps organizations increase efficiency, adopt best practices, increase provider engagement, and improve outcomes equitably while lowering costs. Whether you’re just starting the high reliability journey or undertaking a focused effort to address a specific vulnerability, we meet you where you are and help you achieve meaningful and lasting results that improve care delivery for your providers and community.

Comprehensive capabilities to catalyze change

Only Chartis offers the full array of solutions needed to hardwire high reliability into the fabric of your organization. Our High Reliability practice brings together expertise in operational improvement from Chartis Consulting, deep experience in medical staff optimization, quality, patient safety, and clinical operations from The Greeley Company, and communications and change strategy from Jarrard.

Our integrated teams help hospitals and health systems understand where their true vulnerabilities lie, design and implement systems and structures that address them, and align the frontline and hospital’s goals to galvanize change. As a result, organizations see results that may include:

  • Improvement in patient outcomes and quality ratings
  • Financial savings and margin improvement
  • Reduced burnout and attrition; improved provider engagement
  • Health disparity reduction
  • Improved reputation and market position

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