Insights

Helping healthcare organizations navigate what's next

Whitepaper

How to meet consumers’ diverse preferences: Implications for access from our national consumer survey

Consumers’ responses underscore how to build a stronger access function that generates demand, provides excellent service, and deploys the provider care supply. We discuss four key takeaways.

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Chartis Top Reads

Trump identifies nominees for top healthcare positions

If appointed, each of these nominees could produce significant changes in healthcare policy and regulations. They could also overhaul their respective agencies. We discuss some of the implications.

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Declining vaccination rates and new public health leadership give rise to outbreak concerns

Vaccine hesitancy is a significant driver of rising disease infection rates. As nominee to lead HHS, Kennedy’s stance could have profound implications for rebuilding public confidence in vaccines.

Case Study

Care meets payment: Teaching hospital dramatically reduces medical necessity denials across payers

When medical necessity denials doubled, leaders developed a proactive plan for denial prevention. It’s paying off. We share how.

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Big Tech expands healthcare offerings: Microsoft, Apple, and Zoom advance innovations

As the health tech industry has expanded rapidly, Big Tech companies have also launched new products and made strategic expansions that reflect a stronger focus on healthcare delivery.

young patient having a positive interaction with a physician

Article

To improve physician referrals, look to your patients: Three key questions to ask

In this collaboration with WebMD Ignite, we examine the impact of patient preferences on physician referrals and offer insights for increasing internal referrals and patient follow-through.

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Healthcare implications: 5 post-election policies to watch

Uncertainty remains about how Trump’s re-election and shifts in Congress will impact health policy. Several core issues are likely to get the most attention under the new administration.

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Drug market disruption: Price negotiations and new entrants change the landscape

Independent community pharmacies are weighing whether they can afford to offer drugs at their new rates, even as direct-to-consumer pharmacies are expanding.

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Struggles at CVS, Rite Aid, and Walgreens call into question retail pharmacy’s future

Disruptors may offer convenience and affordability for some, but retail pharmacy closures could exacerbate health disparities for under-resourced communities.

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Healthcare policy 2025: Why states and courts are more likely drivers than federal elections

A stalemate in Congress may limit federal healthcare policy change. Healthcare leaders should keep a pulse on state ballot initiatives, state legislation, and court decisions.

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