The vision
To burnish their reputation as a global pediatric healthcare provider, a children’s hospital sought to advance strategic investments and margin performance to achieve long-term operational and financial resilience. To succeed, they would need to pinpoint their highest-yield financial performance improvement (FPI) opportunities and build agility in an operationally complex environment.
Co-creating the solution
The organization teamed up with Chartis to solidify its operational effectiveness and financial position ahead of major strategic investments. Through a comprehensive assessment, the children’s hospital re-prioritized existing FPI initiatives and identified new opportunities. These included enhancing access; optimizing perioperative capacity and workforce productivity; and improving margin through 340B, supply chain, and purchased services expense management.
Proactive change management and governance established strong collaboration among executives and operational leaders, creating a culture of accountability and enabling nimble decision-making.
Believe in better
With leadership alignment and a scalable infrastructure, the organization has advanced financial and operational performance from strong to exceptional. Leaders manage ongoing FPI projects with prudent cost control while considering organized labor environments and elevated living expenses. This forward-looking approach has fostered sustainable organizational growth and set the children’s hospital on the path to achieving current and future strategic goals.
