The vision
With a bold vision to become a global leader in pediatric care, a children’s hospital aimed to provide unrivaled, integrated, coordinated care across the continuum. To realize its vision, the hospital needed to grow select services, expand geographic reach, enhance operations, and improve financial performance. Successful implementation would prioritize change management and cultural focus.
Co-creating the solution
The hospital partnered with Chartis to improve performance and build specific plans for near- and long-term growth. With this focus on growth, the practical approach included deep market studies to identify high-yield opportunities and support performance initiatives. To enable execution, the team stood up a transformation office.
Focus areas included redesigning cardiac and perioperative care, expanding ambulatory clinics, identifying new services and sites to provide care closer to home, strengthening clinical program offerings, optimizing radiology scheduling, and improving financial performance.
Believe in better
With a clear strategy and a repeatable methodology for ongoing growth and collaboration, the children’s hospital is effectively accelerating transformation through workforce changes, market expansion, and innovation. The organization is driving a true cultural shift, despite the complex, high-cost environment. Building on its successful track record, the organization is now equipped to deliver its mission with greater impact.
