Achieving reliable, resilient, and sustainable systems of care
Delivering consistent excellence in clinical quality, safety, and patient experience is at the heart of healthcare missions. However, achieving high reliability care remains elusive for many organizations due to its complexity. Only Chartis offers the clinical, operational, and change capabilities needed to quickly elevate care quality and equity and sustain a culture of safety and continuous improvement.
Growing complexity requires greater consistency
Between capacity issues, staff shortages, burnout, and growing consumer expectations and transparency, delivering consistent, high-quality, equitable care has never been more complex.
Reducing unnecessary variation in how care is delivered is essential to addressing these challenges, elevating the patient experience, and eliminating disparities. Through our thoughtful and comprehensive approach to high reliability, Chartis helps organizations increase efficiency, adopt best practices, increase provider engagement, and improve outcomes equitably while lowering costs. Whether you’re just starting the high reliability journey or undertaking a focused effort to address a specific vulnerability, we meet you where you are and help you achieve meaningful and lasting results that improve care delivery for your providers and community.
Comprehensive capabilities to catalyze change
Only Chartis offers the full array of solutions needed to hardwire high reliability into the fabric of your organization. Our High Reliability practice brings together expertise in operational improvement from Chartis Consulting, deep experience in medical staff optimization, quality, patient safety, and clinical operations from The Greeley Company, and communications and change strategy from Jarrard.
Our integrated teams help hospitals and health systems understand where their true vulnerabilities lie, design and implement systems and structures that address them, and align the frontline and hospital’s goals to galvanize change. As a result, organizations see results that may include:
- Improvement in patient outcomes and quality ratings
- Financial savings and margin improvement
- Reduced burnout and attrition; improved provider engagement
- Health disparity reduction
- Improved reputation and market position
Related insights
Meet our High Reliability Care leaders
Andrew Resnick, MD
Andrew Resnick, MD, is Chief Medical and Quality Officer and is a Senior Partner in Clinical Transformation, where he leads the High Reliability Care practice.
Christian Dankers, MD
Christian Dankers, MD, serves as the firm’s Associate Chief Medical and Quality Officer and is a Partner in Clinical Transformation. Christian is focused on the expansion of clinical quality and high reliability care, bringing together capabilities in medical staff optimization, quality, patient safety, and clinical operations.
Jennifer Beloff, RN, MSN, APN
Jennifer Beloff, RN, MSN, APN, is a Partner in Clinical Transformation focused on the expansion of clinical quality and high reliability care.
Lisa Eddy
Lisa Eddy, MSN, MHA, RN, CPHQ, is a Partner in Clinical Transformation. Lisa brings more than 25 years of consulting experience specializing in CMS certification and accrediting agency regulatory compliance.
Steve Mrozowski
Steve Mrozowski, MHA, CPPS, FACHE, is a Partner in Clinical Transformation and leads External Peer Review and Patient Safety. He brings more than 25 years of healthcare experience in prehospital services, quality, safety, and high reliability organizing and education.
