Chartis has delivered groundbreaking solutions to improve the consumer access experience for the last two decades. We offer a comprehensive set of innovative solutions—from fully integrated digital solutions to optimizing foundational competencies required to succeed. Our approach to access experience transformation is anchored in design thinking to capture the consumers’ needs and preferences, which leads to sustained, superior performance.
Melissa McCain is a Director with Chartis and Co-Leader of Consumer Access. For more than 20 years, Melissa has advised leading national and regional health systems and academic medical centers.
Mike D’Olio is a Director at Chartis and Co-Leader in the Consumer Access and Digital Transformation practice. Mike has over 30 years of healthcare consulting and hospital management experience with leading health systems and academic medical centers nationwide.
Thomas Kiesau is Chief Innovation Officer for Chartis and Leader of the Digital Transformation Practice. He specializes in the areas of: digital transformation, enterprise strategic planning, clinical partnership development, next-generation service line growth strategy, and economic alignment.
Prashant Karamchandani (PK) is a Director and Co-Leader in the Revenue Cycle Transformation practice. He brings more than 19 years of experience in revenue cycle, strategic planning, business intelligence, technology, and healthcare consulting.
Ryan Bertram is a Principal with Chartis and a leader within Chartis Digital. He has led engagements across strategic planning, digital transformation, organizational alignment, mergers and acquisitions, and more.
Sue Fletcher, RN
Sue Fletcher, RN, is a Principal with Chartis. She has over ten years of healthcare management consulting experience advising community and academic health systems on various strategic planning and performance initiatives.
Jon Freedman is a Principal with Chartis working within the Digital Transformation practice. Jon works with clients to develop transformational digital and consumer experience strategies and programs.
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