Advanced Service Center

Connecting healthcare consumers with the health system
advanced service center

Creating a seamless omnichannel experience

For most healthcare organizations, phone calls represent their primary point of consumer contact, yet service centers are costly, inefficient, and a major driver of consumer dissatisfaction. Whether it’s optimizing an existing service center through digitizing core components or integrating multiple service centers post-merger, Chartis helps you create next-generation communication hubs for a superior patient experience.

We help to design and implement Advanced Service Centers, empowering patients to choose their preferred communication channel for accessing care on their terms. The resulting seamless omnichannel experience provides personalized support and communications throughout the patient journey.

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