Capacity & Throughput Improvement

Hospitals today face rising demand, strained resources, and inefficient patient flow. Overcoming these challenges with effective capacity and throughput management is as complex as it is crucial. It requires coordination across a multitude of stakeholders and agile decision-making to manage a diverse set of patient needs. When done well, it enables seamless patient flow into, through, and out of the hospital.

We collaborate with healthcare leaders to solve their biggest challenges: aligning resources with patient needs, resolving operational bottlenecks, leveraging technology to drive workforce efficiencies and improve care team coordination, and advancing governance models to unlock continuous improvement. We design and implement custom solutions from the ground up to create sustainable change.

Related insights

From backlogged to efficient: Children’s hospital increases surgery access and timeliness

Scheduling OR cases was a bottleneck for this children’s hospital, causing lengthy waits for surgical dates. We share how it turned perioperative and procedural operations into a model of efficiency.

patient in recovery after surgery with doctor

Better access and efficiency: Valley Health achieves record high surgical volumes

The health system needed to double-down on perioperative services. Overcoming long-standing barriers would require clear governance and data-driven decision-making.

A safety net unraveling: How health system and payer collaboration could mitigate the impact of Medicaid cuts

The impending cuts to Medicaid funding will pull at the fabric of US communities, health systems, and payers. But strategic collaboration could help mend—or even prevent—some of the anticipated tears.

Our solutions

Meet our Capacity & Throughput Improvement leaders

Katie Sklarsky

Partner

Katie Sklarsky is a Partner in Clinical Transformation and leads the Care Delivery practice. Her work has focused on optimizing healthcare operations across inpatient, ambulatory, and procedural settings, in both academic medical centers and community hospital settings.

Pam Damsky

Managing Partner and Leader, Clinical Transformation

Pam Damsky co-leads the Clinical Transformation Line of Business. Pam has over 35 years of healthcare experience in organizational strategy, alignment, clinical transformation, and performance improvement to help organizations succeed today while preparing for new and future environments.

Aman Sabharwal, MD

Managing Partner and Leader, Clinical Transformation

Aman Sabharwal, MD, co-leads the Clinical Transformation line of business.  Aman has over 20 years of healthcare experience and is a board-certified internal medicine hospitalist.

Eric Burch, RN

Senior Partner

Eric Burch, RN, MBA, FACHE, is a Senior Partner in Clinical Transformation team at Chartis. He brings over 30 years extensive of experience in driving strategic initiatives that enhance healthcare delivery and operational performance.

Sarah Moravick

Associate Partner

Sarah Moravick is an Associate Partner with Chartis in the Clinical Transformation line of business. Sarah has more than 15 years of experience working in healthcare organizations to create processes and systems that enable highly effective care delivery and a foster a positive patient experience.