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Business Technology Innovation

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Rising costs, workforce constraints, and growing operational complexity are putting pressure on health systems to fundamentally rethink how work gets done.

AI, automation, and next-generation enterprise platforms create new opportunities to simplify operations, increase workforce productivity, and reduce administrative costs, but realizing that value requires more than implementing new technology. 

Chartis helps healthcare organizations transform business processes and operating models across finance, human resources, and supply chain to maximize technology investments and build more efficient, agile, and financially sustainable operations. 

Our solutions

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ERP strategy and implementation

We work alongside executive, operational, and IT leaders to define the right transformation strategy, align stakeholders, and ensure ERP is a strategic differentiator and growth driver.

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ERP optimization

The full value of ERP transformation is realized after go-live. We help organizations optimize processes, operating models, and technology to accelerate ROI, reduce costs, and improve performance across finance, human capital, and supply chain.

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Business systems and informatics

We help assess and redesign digital infrastructure, manage business systems and processes, and align technology investments to improve how work gets done across the enterprise.

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Turning ERP into enterprise transformation

Modern ERP platforms are creating new opportunities to automate work, embed AI, and improve productivity, but technology alone won’t deliver meaningful business transformation. Capturing the full value of these investments depends on aligning technology, processes, and operating models around enterprise priorities. 

The opportunity is to move beyond technology modernization to a more efficient, connected operating model, redesigning and standardizing processes, automating work, enabling self-service, and allowing teams to focus more effectively on strategic priorities. 

As the 2026 Best Overall IT Services Firm recognized by KLAS, Chartis brings healthcare operations and technology expertise together to help organizations define the right level of transformation, align operations and IT, and build the organizational capabilities needed to sustain change. We partner from strategy and implementation through post-go-live optimization, helping organizations accelerate value realization, reduce costs, and drive sustained performance. 

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Our perspective

The value of ERP transformation isn’t in the technology alone. It comes from aligning technology, processes, and operating models to create a more efficient, connected organization and sustaining that transformation well beyond go-live. ”

– John McCullough, Senior Partner

Frequently asked questions

How can healthcare organizations maximize the value of their ERP investment? 

ERP transformation requires a clear understanding of the business outcomes the organization wants to achieve. Aligning leaders around those goals, redesigning and standardizing processes, defining the future operating model, and building organizational readiness before and during implementation can help accelerate adoption and value realization. 

How are AI and automation changing healthcare ERP? 

AI and automation are expanding what healthcare organizations can achieve through ERP, from automating routine processes and enabling self-service to improving insights and decision-making. Organizations need the right processes, data, governance, and operating models in place to adopt these capabilities effectively and translate them into measurable business value. 

How do healthcare organizations optimize ERP after go-live? 

Go-live marks an important transition from implementation to sustained value realization. ERP optimization can improve processes, governance, data quality, automation, and system utilization while identifying additional opportunities to reduce costs and improve performance. For one regional health system, optimization reduced stale and duplicate item master data by 67% and enabled more than 12,000 purchase order acknowledgements each month through its ERP platform, strengthening supply chain performance and enterprise reporting. 

supply chain

From siloed to standardized: How a regional health system leveraged ERP to address supply chain inefficiencies

Leveraging new enterprise resource planning (ERP) technology allowed this health system to standardize processes and gain efficiencies in a unified supply chain—driving enterprise-wide results.

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About Chartis

We help clients navigate the future of care delivery.

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