The Client Challenge
Mountain Health Network (MHN), a nonprofit health system with nearly 700 beds, needed a plan to more closely integrate its 2 teaching hospitals, enable systematic financial reporting across the enterprise, and more easily support new facility acquisitions, accelerating the benefits of acquisition.
The 2 hospitals had previously operated as separate financial entities with separate systems, reporting structures, and revenue and expense data, and had limited consolidation beyond monthly manually produced financial statements.
A CLOUD-BASED ENTERPRISE RESOURCE PLANNING (ERP) SYSTEM CAN:
- Reduce time to integrate new acquisitions, realizing greater benefits
- Eliminate redundancies and streamline business processes
- Optimize data integrity, fiscal spending controls, and overall data security
- Enhance operational effectiveness via data visibility to staff, management, board members, consumers, and suppliers
- Align business operations with industry-leading practices
Navigating to Next: The Solution
MHN’s separate processes and systems extended to all facility-specific clinical, patient revenue, supply chain, finance, and budgeting applications. Leadership understood that to operate as an integrated health system and achieve the associated benefits, MHN needed an enterprise resource planning system (ERP) that delivered consolidated reporting and consistent structures across the enterprise.
MHN turned to Chartis as its day-to-day advocate. Using our implementation methodology, we leveraged the strengths of the software vendor, the ERP system integrator, and MHN’s project team in a collaborative effort. We brought significant ERP implementation experience, industry-leading practices, and change management structure and facilitation to the enterprise as it transitioned to the new ERP system and new standardized processes.
We navigated project roadblocks (e.g., resource capacity and integrated third-party vendor availability) to drive successful go-lives for each facility. This provided a unified ERP system and a foundation to support MHN’s growth.