This report provides a snapshot of how children’s health systems across the U.S. fared during this unprecedented time. In interviews with more than 20 children’s hospitals, C-suite leaders weighed in on how the pandemic uniquely impacted them and how they are pivoting for a new normal.
Key areas include patient volume, skyrocketing behavioral and mental health needs, financial performance improvement efforts, virtual care integration, and workforce issues. This report outlines benchmarks from our children’s hospital survey and imperatives for addressing these pressing issues to succeed in the new reality.
“95% of respondents indicate that improving financial performance is in the top 3 organizational priorities. Despite the clear recognition of the need to improve financial performance coming out of the last year, many are still in the early stages of their efforts.”
The pandemic has only exacerbated the U.S. behavioral health crisis, but deploying digital behavioral health affords an opportunity to re-think the delivery of behavioral healthcare in a way that addresses the growing access issue.
With the economic challenges created and exacerbated by COVID-19, many comprehensive integrated delivery networks (IDNs) must rebuild their balance sheets and are actively reassessing their service line portfolio as one means for doing so.
Many organizations no longer have the workforce they need, thanks to the physical, emotional, and financial ramifications of the pandemic. On top of unprecedented exhaustion and burnout, staff are covering vacancies and doing more with less. This situation can rapidly become a downward cycle from which it is difficult to break free.