360s for Leaders & Residents

Fuel professional growth for your people

Helping people hear and benefit from feedback is both a science and an art. We create easy-to-understand reports that optimize the chances the medical leader, academic leader, or medical trainee receiving the feedback will be able to turn that feedback into action. Our validated approach was developed specifically for academic leaders and residents to provide accurate, actionable feedback. For our reports, we measure group perceptions, marrying numerical data with summaries of written feedback. Our psychologists comb through results to ensure outlier messages of hostility are distinguished from true issues of concern, so you can be confident your people are getting the feedback that will help them grow.

Related insights

Nurse Engagement Survey: It’s Time to Trust Your Gut and Ditch Old Habits

Our survey results offer insight into what caregivers find valuable, whom they trust, how they feel about their work environment, and how communications can help boost the healthcare workforce.

Article

The Systematic Approach to Banishing Burnout and Reclaiming Your Healthcare Workforce: An Interview with Dan Shapiro, PhD

Amid ubiquitous physician and nurse burnout, a systematic approach focused on key practice-specific details has proven effective at addressing burnout and making organizations an employer of choice.

Article

Turning the Crisis on its Head: How to Revitalize the Healthcare Workforce for Today and the Future

While the healthcare workforce crisis has reached a painful intensity, it also has produced an opportunity to fundamentally transform how organizations cultivate their workforce for ongoing vitality.

Meet our 360s for Leaders & Residents leaders

Dan Shapiro, PhD

Senior Partner and Executive Director, Chartis Center for Burnout Solutions

Dan Shapiro, PhD, is a Senior Partner in Clinical Transformation and leads the Chartis Center for Burnout Solutions, where he and his team assist leaders of multi-hospital systems with efforts to reduce burnout and the turnover of high-value physicians, nurses, Advanced Practice Providers, and other staff.

Amanda Pearl, PhD

Analytics and Product Development Lead

Amanda Pearl, PhD, is an Analytics and Product Development Lead at the Chartis Center for Burnout Solutions. She is a trained clinical psychologist with over 15 years of experience with psychometrics, survey design, and analytic methodology and over 10 years of experience in the healthcare industry.

Roger Ray, MD

Chief Physician Executive and Leader, Clinical Transformation

Roger Ray, MD, serves as the firm's Chief Physician Executive and co-leads the Clinical Transformation Line of Business. He has over 30 years of experience in healthcare, having served in a variety of leadership positions at major medical centers and health systems throughout the eastern United States.

Andrew Resnick, MD

Senior Partner and Chief Medical & Quality Officer

Andrew Resnick, MD, is Chief Medical and Quality Officer and is a Senior Partner in Clinical Transformation, where he leads the High Reliability Care practice.

Sue Fletcher, RN

Partner

Sue Fletcher, RN, is a Partner in Clinical Transformation and leads the High Performing Medical Group practice. She has over ten years of healthcare management consulting experience advising community and academic health systems on various strategic planning and performance initiatives.

Duane Reynolds

Chief Health Equity Officer and Executive Director, Chartis Center for Health Equity & Belonging

Duane Reynolds, MHA, is the Chief Health Equity Officer at Chartis and Executive Director of the Chartis Center for Health Equity & Belonging. Recognized by countless organizations as a change maker within healthcare, Duane has helped to lead the national conversation around health equity and belonging. His work is illuminating new perspectives and helping others connect the dots between the future of healthcare delivery and value transformation.