Helping people hear and benefit from feedback is both a science and an art. We create easy-to-understand reports that optimize the chances the medical leader, academic leader, or medical trainee receiving the feedback will be able to turn that feedback into action. Our validated approach was developed specifically for academic leaders and residents to provide accurate, actionable feedback. For our reports, we measure group perceptions, marrying numerical data with summaries of written feedback. Our psychologists comb through results to ensure outlier messages of hostility are distinguished from true issues of concern, so you can be confident your people are getting the feedback that will help them grow.
Dan Shapiro, PhD
Dan Shapiro, PhD, is the Director of the Chartis Center for Burnout Solutions, where he and his team assist leaders of multi-hospital systems with efforts to reduce burnout and the turnover of high-value physicians, nurses, Advanced Practice Providers, and other staff.
Amanda Pearl, PhD
Amanda Pearl, PhD, is an Analytics and Product Development Lead at the Chartis Center for Burnout Solutions. She is a trained clinical psychologist with over 15 years of experience with psychometrics, survey design, and analytic methodology and over 10 years of experience in the healthcare industry.
Roger Ray, MD
Roger Ray, MD, is the Chief Physician Executive at Chartis. He has over 30 years of experience in healthcare, having served in a variety of leadership positions at major medical centers and health systems throughout the eastern United States.
Andrew Resnick, MD
Andrew Resnick, MD, serves as a Director and the Chief Medical and Quality Officer, leading Clinical Quality, Safety, and High Reliability efforts in a role that spans both Chartis Consulting and Chartis Clinical Quality Solutions.
Sue Fletcher, RN
Sue Fletcher, RN, is a Principal with Chartis. She has over ten years of healthcare management consulting experience advising community and academic health systems on various strategic planning and performance initiatives.
Duane Reynolds, MHA, is the Chief Health Equity Officer at Chartis and President of the Chartis Center for Health Equity & Belonging. Recognized by countless organizations as a change maker within healthcare, Duane has helped to lead the national conversation around health equity and belonging. His work is illuminating new perspectives and helping others connect the dots between the future of healthcare delivery and value transformation.