The vision
Anticipating a regulatory extension of the Acute Hospital Care at Home (AHCAH) waiver, a northeastern academic medical center (AMC) sought a rapid analysis of its hospital at home infrastructure and resources, as well as an implementation plan to quickly grow its hospital at home capacity.
Co-creating the solution
Partnering with Chartis on the rapid diagnostic, the AMC identified the main operational challenges to expanding its hospital at home capacity. In a matter of weeks, the team had determined the health system’s strategic and tactical needs, created a capacity-building roadmap, and established implementation priorities.
Key to it all was developing a dedicated hospital at home department and care team. In addition, the team established a framework for continually evaluating efforts in three key areas: organization and economics, care delivery model, and engagement and experience.
Believe in better
The AMC now has a clearly articulated, strategic hospital at home vision and business case—including its goals, value, and impact. Coupled with comprehensive new models for care delivery, operational support, integrated technology, and stakeholder engagement, its hospital at home department is poised for immediate growth (starting with a five-fold increase in average daily census) and long-term profitability.
