Chartis Featured Insights
Helping healthcare organizations navigate what's next
17 August 2021
Executing tailored strategies in light of each of these four areas of change will position healthcare organizations to reach or exceed their financial, operational, and cultural goals — and sustain an effective virtual workforce.
The reality is that most health systems rapidly pivoted to virtual care last year, but most lag on achieving digitally forward care delivery.
“52% of health system respondents haven't progressed past pilot stages...70% have or plan to establish a Chief Digital Officer”
Visit our resource center for the latest information and insights to support healthcare providers in navigating the age of COVID-19.
Healthcare organizations that successfully navigate change will be those that make the intentional effort to listen, connect to the human element, explain the “why,” acknowledge the challenges, and celebrate the wins.
More and more consumers are willing to switch providers if their expectations aren’t met. This creates an unprecedented opportunity for growth for providers who can transform access and deliver a best-in-class consumer experience.
In interviews with more than 20 children’s hospitals, C-suite leaders weighed in on how the pandemic uniquely impacted them and how they are pivoting for a new normal. This report outlines benchmarks and imperatives for addressing these pressing issues.
“95% of respondents indicate that improving financial performance is in the top 3 organizational priorities. Despite the clear recognition of the need to improve financial performance coming out of the last year, many are still in the early stages of their efforts.”
Decades of research provides ample evidence of the worsening problem of health disparities in the United States. What will it take for healthcare organizations to promote social justice and reduce health disparities in the communities they serve? Our new report, maturity model, and original analysis highlight what healthcare organizations can do to work toward eliminating these disparities.
Today, consumers accessing healthcare demand a seamless experience. And nowhere is it more important to recognize and meet these expectations than in an ambulatory setting, such as a provider practice or an outpatient hospital-based service, where many consumers first experience a health system.
Many organizations no longer have the workforce they need, thanks to the physical, emotional, and financial ramifications of the pandemic. On top of unprecedented exhaustion and burnout, staff are covering vacancies and doing more with less. This situation can rapidly become a downward cycle from which it is difficult to break free.
