Terri Carbone is an Associate Principal with Chartis and is a leader within the Clinical Informatics and Technology practice, focusing on Technology Enabled Clinical Transformation (TECT). Terri has over 35 years of healthcare experience in direct clinical care, operational leadership, change leadership, performance improvement, and technology-enabled clinical transformation in multiple clinical areas. Her background as a Nurse Anesthetist and Clinical Informaticist lends deep experience and guidance for a clinician- and patient-centric approach to transforming care quality and efficiency while maximizing the end-user experience. Her operational leadership experience supports a ‘systemness’ approach to advancing the strategic and business needs of the organization. She has deep experience in relationship building with providers and clinical and operational leaders, resulting in successful outcomes.
Prior to joining Chartis, Terri held multiple administrative director roles in the Metro Detroit area, most recently as the Director of Surgical Services at Henry Ford Hospital. There, she led multiple clinical and operational transformation efforts focused on clinical efficiency, care quality, and advancing nursing through ANCC Magnet designation. Most significantly, she led the operational team in realigning priorities and their approach to addressing the acute and long-term impacts of the COVID pandemic within the surgical community.
With Chartis, Terri has successfully led multiple projects including EHR system selections, implementations, and operational readiness teams, program review engagements for multi-hospital EHR implementations, multi-phased perioperative assessment and optimization efforts as well as other technology-enabled clinical projects across acute and ambulatory environments. She has assisted multiple clients in reassessing their current and future technology assets to better align with their clinical and operational workflows and integrated the best use of clinical and operational data from technology systems to drive ongoing performance improvement and operational efficiency while improving the clinician and patient experiences.
Terri has authored articles for national publications on the use of technology by advanced practice providers to enable efficient and safer clinical workflows and has lectured nationally on topics ranging from effective change leadership to successful biomedical device integration within EHR implementations. She is currently lecturing on improving Dyad Leadership approaches for Clinical Leaders.
Terri graduated from Wayne State University with her master’s in nursing anesthesia and holds a post-graduate certificate in clinical informatics leadership from the University of Colorado.