Mary Van Den Avond is an Associate Principal with Chartis. She has 30 years of healthcare experience in clinical practice, performance improvement, and information technology. Mary has experience spanning across the lifecycle of implementation for ambulatory and inpatient information systems. This has included leading Epic implementations for the hospital, physician network settings, Community Connect, and optimization-focused projects across rural, regional, and multi-entity organizations. Mary is also well-versed in leading clinical and business operational performance improvement programs utilizing Six Sigma and LEAN methodologies for health care organizations. Mary has leveraged her 7 years as a registered nurse in intensive care and perioperative settings to provide clinical informatics leadership as well as manage clinical service line and financial performance process improvement. Mary has also led organizational redesign initiatives for major health delivery organizations. She has Epic Clinical Informatics certification.
Mary's consulting experience has focused on EHR and clinical systems implementation and optimization program management, with a focus on operational readiness, and implementations of PMO and governance best practices. She has served several clients including Virtua Health, Franciscan Alliance, a multi-state IDN, and smaller organizations through Epic Community Connect programs. Most recently, Mary provided clinical operational readiness leadership for a multi-facility M&A EHR and clinical applications implementation partnering with informatics and operational executives.
Prior to joining Chartis, Mary worked for POINTcore, LLC providing Epic Community Connect implementation and program management advisement for healthcare organizations, and served in many roles within a multi-state IDN including Master Black Belt in System Performance Improvement and Program Management for Information Technology Services.
In addition, Mary is a member of the regional HIMSS organization, the Midwest region, and national member of the American Nursing Informatics Association (ANIA).
Mary has received her Bachelor of Arts in Liberal and Integrative Studies from the University of Illinois and Diploma in Nursing from the Methodist School of Nursing.