How are cancer programs addressing patient access today? Our latest survey of academic and National Cancer Institute (NCI)-designated comprehensive cancer centers and community-based cancer programs examines the state of patient access and experience in cancer care.

The survey covers key topics, including:

  • Care delivery models
  • Care team considerations
  • Supportive care programs

Responses provide insights into program goals, initiatives, current challenges, systems and processes, and performance metrics.

This report discusses how cancer programs are transforming oncology through access, agency, and the patient experience in distinct ways. It also points to key capabilities for optimizing the patient experience in cancer care.

Like oncology care itself, designing the roadmap for transformation—access, navigation, care team transformation, and technology—is one of the toughest tactical jobs of healthcare organizations. Organizations must act now to craft or optimize their cancer ambulatory strategy.

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