This report, based on interviews throughout the Jarrard Inc. network of clients and experts, triangulates the trends, draws conclusions about the future and offers thinking on how to manage an issue that’s gone past the boiling point.

In our interviews, a near-universal sentiment is that this won’t be quickly fixed, only managed. We can only do so much to help clinicians and other employees who are at the end of their rope. The days of quick fixes ended years ago.

We don't want to wait until people are in a crisis. We're trying to understand the factors that are contributing and do something before it gets to that point.

- Rose Glenn, Senior Vice President, Chief Marketing Officer, Michigan Medicine

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