Dramatic changes in the healthcare industry over the past several years require the next set of solutions to transform revenue cycle operations.
Provider consolidation, payor and reimbursement complexity, regulatory changes, and rising under-insured and uninsured populations, among other factors, have made it challenging to manage — let alone adapt and improve — the most fundamental attributes and indicators that drive revenue cycle performance.
A new level of intelligence is needed to adapt, absorb, and conform to the changing landscape. Aligning revenue cycle processes with clinical care, enhancing analytical capabilities, deploying cutting-edge technologies, and embracing an agile approach will not only reduce inefficiency and speed collections but also deliver an ROI that supports other strategic investments that help you build a healthier world.
Our clients see results. One recent engagement to deliver sustainable transformation in ambulatory and hospital revenue cycle operations resulted in:
14% reduction in A/R days
63% reduction in DNFB
42% reduction in write-offs
3.5% increase in overall net revenue
At Chartis, we bring unrivaled, objective, and forward-thinking approaches to transforming the revenue cycle. The ultimate result is a sustainable, functional, and optimal revenue cycle model that supports your organization’s strategy and realizes its full revenue potential.
Our revenue cycle team averages more than 20 years of experience and includes many former operators; we have built our careers in the healthcare industry. Our team has covered the full spectrum of revenue cycle-related responsibilities in acute care and ambulatory settings and have managed significant large-scale transformational initiatives.
1. Performance Improvement
We help clients achieve dramatic margin improvement through tailored assessments, rapid diagnostics, process excellence, comprehensive transformation, management coaching, and analytics.
2. Technology Enablement
We collaborate with clients to select and implement advanced technologies that modernize the revenue cycle. Service offerings include system strategy and selection, implementation advisory support, operational readiness and risk mitigation, and post go-live optimization.
3. Strategic Planning
We bring the insights and experience to help our clients think holistically about the revenue cycle and how to align it with the complex, integrated, and interoperable systems that enable strategic growth opportunities. Our clients realize increased operational efficiency, improved financial performance, and enhanced patient engagement and satisfaction by integrating innovative revenue cycle solutions with digital health, intelligent automation, vendor utilization strategies, analytics, and patient experience initiatives.
The Chartis Group partnered with Healthcare Financial Management Association (HFMA) to craft the four-part Healthcare 2030 series that unpacks the challenges and opportunities that lie ahead for today’s healthcare leaders.
"Chartis provides the best revenue cycle consultants I have ever worked with. They possess a deep knowledge of best practices and industry trends, which they apply in tailored recommendations. Their advice is top notch — not just on what to implement but how to implement it. They are genuinely nice and caring people, whom I recommend without reservation."
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