Digital Health


Healthcare is undergoing the same disruptive technology-enabled shift that the banking, travel and transportation industries experienced over the past decade. Consumers are utilizing the vast amounts of information and services available to them inside and outside the care continuum, no longer waiting for the provider or payor to catch up to their demand. Providers must be able to harness the extraordinary data produced in the health system and effectively employ new capabilities to adapt their market strategies, transform internal business processes and meet evolving consumer needs.

Defining Digital Health

Digital health encompasses the use of technology-enabled innovation to extend and deepen connectivity between the health system and its consumers, clinicians, payors and care continuum partners. The underlying lexicon of digital health is extensive and includes elements of: mobile health (mHealth), wireless health, health IT, big data, cloud computing, e-patients, quantified self and self-tracking, telehealth and telemedicine and connected health. Five initial strategic dimensions are required to attract, keep and serve consumers:

What We Offer

  • Enterprise Digital Strategy
  • Virtual Care
  • Personalized Self-Service
  • Care Process Automation
  • Internet of Things

Who We Serve

  • Academic Medical Centers
  • Children’s Hospitals and Pediatric Institutions
  • Integrated Delivery Networks, including national, regional, local and physician
  • Physician Enterprises
  • Payors
  • Corporate Enterprises Engaged in the Healthcare Provider Industry
  • International Healthcare Providers and Government Authorities


  • Thomas Kiesau

    Thomas Kiesau
    Director, Strategy Practice Leader
    Thomas Kiesau is a Director with The Chartis Group and leader of the Strategy practice area. With more than 20 years of experience, Mr. Kiesau has served as an advisor to more than 50 provider organizations including leading academic health centers, children's hospitals, faculty practice groups, integrated health systems and community hospitals.

  • Kent Gray

    Kent Gray
    Kent Gray is a Principal with The Chartis Group in the Informatics and Technology Practice. Mr. Gray is a results-driven healthcare executive with 25 years of healthcare leadership experience in maximizing business outcomes through Information Technology (IT). His experience spans across the continuum of care: producers, providers, payors and consumers.