Clinical Transformation


The role of clinical management is becoming more pronounced as providers look to achieve next-level financial performance in the evolving landscape. With the expansion of performance-contingent payments, poor quality outcomes are increasingly impacting the bottom line while practice variation, unnecessary and duplicative care degrade cost effectiveness. Healthcare organizations must advance their clinical and operational models to drive higher quality and lower costs by addressing physician practice and ensuring the use of consistent, evidence-based approaches that optimize outcomes.

What We Offer

  • Clinical Variation Management
  • Enterprise Quality Management
  • Care Management
  • Value-Based Care Programs
  • Hospital Medicine Transformation
  • Advanced Primary Care

Who We Serve

  • Academic Medical Centers
  • Children’s Hospitals and Pediatric Institutions
  • Integrated Delivery Networks
  • Physician Enterprises


  • Melissa D. McCain

    Melissa D. McCain
    Director, Clinical Management, Patient Engagement and Access
    Melissa McCain is a Director with The Chartis Group, leading its Clinical Management, and Patient Engagement and Access practices. For more than 20 years, she has advised leading health systems and AMCs. She counsels executives on the development and successful execution of operational strategy to support organizational economic and mission sustainability.

  • Mark J. Werner, MD

    Mark J. Werner, MD
    Director, Clinical Consulting, Physicians and CPLI
    Dr. Werner is a Director with The Chartis Group leading Clinical Consulting and the Chartis Physician Leadership Institute. Dr. Werner brings over 25 years of experience providing transformational healthcare leadership in physician alignment and engagement, medical group performance, innovation and the translation of strategy into clinical operations.

  • Stephanie Hines

    Stephanie Hines
    Performance Practice Area Manager
    Stephanie Hines is the Practice Manager for The Chartis Group’s Performance practice area. Ms. Hines’ work is focused on helping healthcare delivery organizations transform their systems of care and sustainably improve key clinical, operational and financial outcomes.