Vishal Patel is an Associate Principal with The Chartis Group in the Revenue Cycle practice. With more than 11 years of experience, Mr. Patel has worked closely with leading national and regional health systems and academic medical centers helping to redesign key revenue cycle processes from an operational and technical perspective to drive net revenue improvements. Mr. Patel has consulted in areas of clinical and operational performance improvement, operational readiness for system implementations and vendor selection and management.
Mr. Patel’s most recent work focused on transitioning a large medical center to Epic Systems. As an operational readiness lead, Mr. Patel led the organization through a series of change management efforts, including facilitation of future-state design sessions, to enhance current-state operations towards an optimized future-state ahead of the organization’s implementation of Epic System’s Resolute applications. Additionally, Mr. Patel developed a Revenue Integrity department at a large academic medical center. Mr. Patel, in partnership with key operational leaders, developed a strategic vision for a revenue integrity department that was tasked with monitoring the organization’s revenue upon an implementation of Epic Systems. Mr. Patel also has expertise in developing centralization strategies for patient access functions, and in improving care management and utilization review processes influencing inpatient reimbursement. Mr. Patel has also led projects focused on billing, collections and reimbursement. Previously, he led a large-scale self-pay management outsourcing initiative which led to a multi-million-dollar net revenue benefit. Additionally, Mr. Patel led a post-Epic optimization project which increased cash collections with a significant decrease in accounts receivable.
Mr. Patel is an active member of many national healthcare organizations including Healthcare Financial Management Association (HFMA), National Association of Healthcare Access Management (NAHAM) and American Case Management Association (ACMA.) He was also previously certified in the Resolute Professional Billing application of Epic Systems.
Mr. Patel earned his master’s degree in public administration from New York University with a concentration in healthcare financial policy. He earned a Bachelor of Science from the University of Illinois at Urbana-Champaign.